Lead acquisition support services including decision support.
Develop and assess acquisition strategies and risk management.
Prepare, revise, and update program lifecycle products and documents.
FWI is building a team to provide Program Management Office (PMO) Support Services for the Defense Agencies Initiative (DAI). FWI has been recognized as a Top Workplace by the Washington Post in 2024 and 2025, offering excellent growth opportunities in a collaborative environment.
Own the Global Quality Strategy: Design and maintain quality rubrics, calibration standards, and audit cadences that reflect Lime’s brand voice and operational requirements.
Master the Tech Stack: Lead the administration and optimization of MaestroQA and Zendesk, ensuring that grading rubrics and automated workflows are driving maximum value.
Manage BPO Quality Performance: Oversee the quality programs of external BPO partners via a dotted-line management structure.
Lime is a global shared micromobility business, operating in close to 30 countries across five continents, building a future where transportation is shared, affordable and carbon-free. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally.